“With Vibrant we can set up payment terminals without having to invest in a big hardware setup.” Yang Li, the area manager at Tivoli Friheden
<aside> 🎢 Who? Theme park with 600k annual visitors
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<aside> 🎢 Customer since: March 2022
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<aside> 🎢 Terminals deployed: 25
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Set up before Vibrant:
Accepting only cash and a Denmark-based P2P app caused revenue loss from tourists with limited cash and increased fraud risk due to the use of app screenshots as proof of payment.
Queue busting and revenue growth
Vibrant terminals are used across the park and the staff loves them. We help them sell faster during busy concerts and bring security and peace of mind to young student workers as the product catalogue function ensures no calculation errors happen while serving customers.
<aside> 🎸 Who? 3 day festival with +45k visitors
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<aside> 🎸 Customer since: 2022
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<aside> 🎸 Pilot use case: VIP bar
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tinderbox_short_01.mp4 (2160p).mp4
Legendary music festival based in Denmark
Tinderbox, owned by the DTD group, the biggest concert promoters in Denmark, is a name well-known in the Nordics. They have an ambitious 3-day programme of international and national stars celebrating the best in pop, rock, indie and urban music. Headlining this year, it’s Black Eyed Peas, Maroon 5, Red Hot Chili Peppers and the concert is sold out half a year advance.
2022 season with Vibrant
Tinderbox used us in their VIP bar areas in 2022 to increase bar sales and instead of making their VIP guests stand in lines, launched table service for the first time in history. By offering the bar staff a flexible option to charge for drinks, they managed to increase their bar revenue and enhance the experience for customers, who were expecting above average service levels.
<aside> <img src="/icons/city_gray.svg" alt="/icons/city_gray.svg" width="40px" /> Who? World's first open-air museum of its kind
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<aside> <img src="/icons/city_gray.svg" alt="/icons/city_gray.svg" width="40px" /> Customer since: Nov 2021
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<aside> <img src="/icons/city_gray.svg" alt="/icons/city_gray.svg" width="40px" /> Terminals deployed: 45+
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Case video with the customer
Translation + Summary of the video:
Rasmus Ejstrup Hedegaard: Restaurant area manager at Den Gamle By:
“In our daily work, the most important thing is to have the easiest set-up for our staff and that they know that the payments will work as they should. With Vibrant we have seen improvement in experience even in places where previously we had some issues so we’ve had a great experience. It just works so easy and because it’s on a phone, we can carry them around whenever is needed”