About Thirty Madison
There’s not a better time to join Thirty Madison, a fast-growing company with the simple belief that everyone deserves access to specialized healthcare treatment. With a recent Series B raise of $47 million and established healthcare investors like Polaris, Johnson & Johnson Innovation, and Maveron, Thirty Madison is well positioned to continue expanding on their mission. By launching customer-centric brands built around each specific chronic medical condition, we’re able to bring the specialist experience directly into people’s homes with online doctor consultations, treatment delivery, and ongoing support through resources like our symptom trackers.
After launching Keeps, Cove, and Evens in two short years, we're hard at work preparing our next brand to launch. Every time we launch a new brand, we get smarter and better at delivering high-quality healthcare to our customers. We’re constantly learning from our existing brands to strengthen our new brands, rapidly pushing ourselves to improve the customer experience and raise the standard of care our customers receive.
The Role
Given the magnitude of our goals and the complex workstreams that go along with them, we’re looking for a mission-driven and analytical Chief of Staff to work closely with the founders on strategic and tactical initiatives across the company, as our existing Chief of Staff will be transitioning to a leadership role within one of our businesses.
In this role, you will operate as an extension of the founders and support them on day-to-day execution of business goals. You’ll drive results through individual analysis and project management of various cross functional initiatives, and lead our company level planning process. You’ll dive into metrics and KPIs to identify areas of improvement and help ensure that teams across the company are aligned on company objectives. You will own critically important strategic projects from end to end. A big part of this role is to use your institutional knowledge of our business units and mission to fill holes and provide support where needed on high priority initiatives.
The ideal candidate is analytical, entrepreneurial, resourceful, and organized. They should be able to create presentation-ready deliverables to be shared with key stakeholders internally and externally, and should be able to communicate content effortlessly, whether written or oral. They should have an EQ as strong as their IQ, and be able to work just as well with senior leaders as they do with junior employees. We look for teammates who exhibit a “no task is too small” attitude, and who are curious, kind, proactive and will challenge us at every turn. This is an incredible opportunity for someone who wants to either start or run a business, and is looking to learn a ton about how companies scale by working directly with the founders on challenges that span functional areas.
This role reports to the founders (Steve & Demetri)
You’re the right person for this role if you are: